This post explores how you can further enhance your Digital Transformation journey by integrating with a Dynamic Scheduling solution.
In this article we take a look at how startups and SMEs can approach Digital Transformation, whilst linking to some relevant articles that highlight the main things to be considered before embarking on the Digital Transformation journey.
In this blog post we look at the main advantages that SME's can gain from adopting a Digital Transformation strategy.
Effective digital transformation makes life easier for customers, employees, suppliers and stakeholders. It speeds up processes, reduces errors and improves access to information.
But digital transformation can only be effective if it is designed with the needs of its users in mind, in line with how the organisation operates. That’s why understanding workflows is critical to the success of any digital transformation project.
It stands to reason that if you want to undergo a digital transformation, you will need the right IT systems, hardware and software. But the technology itself is only one part of the digital transformation. If you don’t have good operational processes in the first place, how can you improve them, digitise them, or make them more efficient? And if you have fantastic technology in place, but nobody is using it, it serves no purpose. Digital transformation is far more than adding a payment portal to a website or implementing a new CRM. Digital transformation is ongoing.
In the early days of the software development, everything had to be coded from scratch. Making changes to an application wasn’t a two-minute job, and functionality was limited, to say the least. These days, low-code systems enable anyone to create workflows, online forms and automations, even if they have limited or no coding skills. It’s one of the reasons so many businesses and organisations are opting for low-code systems, and it’s why we think they are the way forward.
Most organisations recognise the benefits of having good systems in place for serving customers. A better customer experience means happier customers and fewer complaints. However, one of the often-overlooked benefits of having good systems is their impact on staff morale.
Meritec take a look at the impact that digital transformation can have on Local Authorities and the services they deliver to residents.