REVENUES & BENEFITS SUPPORT
As pressures on Revenues and Benefits Services continue due to increased budget challenges, technical reforms to Council Tax and Business Rates and continued uncertainty regarding the implementation of Universal Credit, service managers are faced with many difficult choices around resourcing. Meritec offers you a high quality, sustainable yet flexible Revenues and Benefits remote processing service, which will allow you to optimise future staffing levels to ensure service demands are consistently met throughout the year and/or at times of peak demand.
We deliver services nationally in the following areas:
Revenues & Benefit Processing
We provide highly skilled Revenues and Benefits professionals who can deliver immediate results on a variety of software systems.
Meritec already has significant experience of full Universal Credit sites, let us help support your HB (CTS) legacy service.
Meritec Training offers a highly flexible and cost effective solution with off the shelf and tailored training packages to suit your precise needs. Written and presented by Richard Stanier, a well known and experienced trainer with 35 years of experience in benefits, our courses are well regarded for both their detailed content and the clarity of their delivery. Courses can include your own Council Tax Reduction Scheme rules and we also offer ongoing technical advice for email queries at no additional cost.