Resources

This area of the Meritec website is to provide additional supporting resources for those involved in the area revenues and benefits processing.

Here we will list all available resources as they become available

Our latest insights

03/12/2021

Online Customer Portals: enabling 24/7/365 Customer Engagement

Organisations can reduce the time taken responding to customer queries and improve customer satisfaction by offering an online customer portal.

22/11/2021

Top 5 solutions for managing peaks and troughs in demand.

Organisations can effectively and efficiently manage peaks and troughs in demand by investing in scalable, agile and flexible technology and digital solutions.

25/10/2021

Pandemic Recovery - The Next Big Milestone

On 16th March 2020 when Prime Minister Boris Johnson announced that everyone should stop non- essential contact and travel, I don’t think many (myself included) ever expected the sequence of events that followed which would take us through the following 18 months to where we find ourselves today. “Social Distancing”, “Lockdowns”, “Facemasks”, “Bubbles” are just some of the words and phrases that have now become commonplace in everyday life, whilst spare bedrooms are now self-contained offices as our places of work.

Make an enquiry

If you’d like to find out more about our remote processing service or have a resourcing requirement, please get in touch.