Once an IT system has been installed it becomes critical that it is reliable and easy to use.
Meritec makes sure that only quality and reliable components are specified at the outset and that these are supported by a high standard of ongoing service to make sure the organisation can concentrate on doing what it is in business to do without the worries about whether the IT is working or if it isn’t then what to do about it.
We agree upfront with the client what the performance and availability requirements of their IT need to be and we then deliver against those. Hence the client knows what to expect and Meritec has responsibility for making sure it is achieved.
Meritec has an established reputation for the quality delivery of IT Services to clients both through support for on-site systems and the management of hosted applications on customer or Meritec Hosted platforms. We know how to manage applications and the technical infrastructure supporting them.
Our technical support team is well equipped to support the on-going operation of all aspects of the IT infrastructure and we can accommodate your support requirements 24 x 7 x 365