Simplify Garden Waste Recycling
Meritec’s Garden Waste Recycling solution enables the full end-to-end management of this high-revenue generating service for Councils and includes the ability to create sticker & letter exports. With full support for the high-volume renewal / roll-over periods and My Account integration streamline your back-office process and improve the customer experience. The module, which runs on Meritec’s low code digital platform, seamlessly integrates with third party systems for payments and service delivery and can completely automate the whole process. Integrating a number of service areas and self-service subscriptions from the customers, massively reduces the impact on resources in delivering this essential service. Metrics are easily accessible at the touch of a button via the user- friendly custom dashboard & reports.
Garden Waste Recycling
Customisable software solution
The Meritec Garden Waste Recycling software module is in operation within a number of authorities across the UK, with typically 80% of the software using standard functionality and the remaining 20% being customised functionality depending on the desired authority process and required integrations. Let the Meritec solution take the burden out of managing this traditionally resource-intensive process.
Benefits
• Automated workflow greatly reduces impact on Council resources
• Automated payment processing reduces pressures on Officers
• Digital transformation of a key revenue generating service
• Automated handling of thousands of transactions
• Applications managed through (optional) My Account
• Renewal emails reduce traditional mail costs
• Release resource to offer value higher up the value chain
• Fully hosted solution – nothing to install or maintain
• Enables swift response to customer queries enhancing client satisfaction and brand reputation
Features
• Purpose built Garden recycling solution
• Full end-to-end digital solution
• Subscriptions via self-service
• Renewal letter & sticker generation support
• Import payments from multiple payment channels
• Support for discounted additional containers / bins
• Full reporting suite
• Management dashboard
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