Private Sector

Meritec has developed a range of cutting edge technology services which have been built from the ground upwards, enabling private sector organisations to customise solutions to suit their specific processes and applications.

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Enabling a low-risk, customised transition to Digital Transformation and workflow
automation for any business.

 

Private Sector focus

Automating resource intensive processes to deliver measurable efficiencies

Meritec enable businesses of any size to adopt a modern, customised workflow solution that can rapidly increase the efficiency of your back office by replacing out-dated paper based or manual processes with a fully automated, business wide digital platform. Our experienced configurators will work closely with your team at a pace that suits you to ensure you can extract maximum value and ROI from you investment in technology.

Business process automation

Working with key team members to fully understand your business processes, the friendly Meritec team will develop any number of digital workflows that will deliver immediate efficiencies and increase the productivity of your back office.

Customer Portals

Allow your customers to access key information 24/7/365 from any device with a fully customised (to your brand) Customer Portal. This vital channel of communication can vastly reduce the amount of calls your team receive from customers wanting an update on a whole range of processes, jobs, invoices, contracts etc.

Mobile enable your workforce

If you have employees or contractors that are frequently visiting customer sites to complete tasks and jobs, enabling them to update the status of their assigned work and create new jobs on the go is essential. With a dedicated mobile app that supports off-line working for when there is no 4/5G or WiFi the mobility worker apps enable near realtime updates to be sent and received to / from the back-office system directly to your mobile workforce.

Low risk

With low setup costs, quarterly billing / commitment and "grow at your own pace" pricing you can try out our solutions with very little upfront expenditure and risk. We're convinced you will quickly see the benefits delivered by our digital solutions once we have delivered some "quick wins" and you can then grow your workflows, processes and modules at a pace to suit your company.

Positive impact on ROI

Join the many organisations that are already reaping the benefits of implementing business process automation and customer experience management to increase their customer retention and reduce their operating costs - both of which have a positive impact on your bottom line.

Your business is unique & so are the solutions we will develop for you

At Meritec we understand that no 2 businesses are the same and therefore you need a custom workflow solution that works for YOUR business. Unlike other software vendors who sell "off the shelf" solutions that require your business to change and adapt it's processes to work how the software wants you to work, at Meritec we take a totally different approach and work with you to ensure your business processes are automated to suit your exact requirements. When speaking to customers we often hear how they don't know where to start with the process of automating their existing business processes. This is where Meritec are unique in that our skilled team work very closely with your existing business to fully understand your processes and points of pain before developing a custom solution that delivers real, quantifiable benefits to your business operations.

Why are companies implementing business process automation solutions?

A recent survey asked over 400 business decision makers across Europe and the US to benchmark their reasons for adopting digital transformation and business process automation:
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27 %

Customer experience

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22 %

Transformative growth

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27 %

Optimise efficiency

Digital Learning E-awareness Courses

Meritec's unique e-awareness courses allow private sector organisations to train all their employees on key subject matters quickly and easily. With a very low per-learner price and regularly refreshed content this is the easiest way to ensure that your company and it's employees are aware of key subject matters such as how to spot and prevent fraud, mental wellbeing and cyber security.

Fraud Awareness

Versions of our fraud awareness training have been created for public and private sector organisations to provide employees with a broad understanding of fraud.

Mental Wellbeing

Versions of our mental wellbeing awareness course have been created for public sector organisations to help employees and managers improve mental fitness.

Cyber Wellbeing

Versions of our cyber wellbeing awareness course have been created for the public sector, where the risk of data breaches could have catastrophic consequences.

Hosted and delivered online (SaaS)

All of our courses can be accessed via a secure online portal which houses all of Meritec's subject matter expert awareness courses and specialist spotlight subject courses.  Meritec's SCORM compliant system enables all of your desired teams and departments access to the courses 24/7 on laptop, desktop, mobile or tablets so that they can absorb the content at a time to suit the learner.  Our courses are regularly updated and employees can view them as many times as they like through the subscription.

 

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Our Customers

Our latest insights

24/06/2022

The dichotomy of investing in training and upskilling staff

Having the right balance of skills within your organisation is key, but what happens when you have a skills shortage? How do you cover absences or manage increases in demand? How can you increase your capacity quickly and effectively to manage heavier workloads? Peaks and troughs in demand aren’t unusual, and the key to managing them is proactive planning. But when should you focus on training and upskilling your existing teams, and when should you outsource?

20/06/2022

Raising Fraud Awareness for all employees? A small price to pay for a full night’s sleep 

Explore the benefits to any organisation by providing all employees and stakeholders with Fraud Awareness training.

27/05/2022

Why low-code systems are the way forward

In the early days of the software development, everything had to be coded from scratch. Making changes to an application wasn’t a two-minute job, and functionality was limited, to say the least. These days, low-code systems enable anyone to create workflows, online forms and automations, even if they have limited or no coding skills. It’s one of the reasons so many businesses and organisations are opting for low-code systems, and it’s why we think they are the way forward.

Ready to start your digital transformation?

Get in touch to see our software solutions in action and find out why Meritec are the trusted partner for private sector organisations across the UK.