Why low-code systems are the way forward
In the early days of the software development, everything had to be coded from scratch. Making changes to an application wasn’t a two-minute job, and functionality was limited, to say the least. These days, low-code systems enable anyone to create workflows, online forms and automations, even if they have limited or no coding skills. It’s one of the reasons so many businesses and organisations are opting for low-code systems, and it’s why we think they are the way forward.
In this article, we’re looking at some of the key benefits of low-code digital platforms.
Design workflows that fit your business
Commercial off the shelf (COTS) software solutions are great for very specific use cases, however they often require the business or organisation using them to change their working processes to fit the software, whereas with a low-code solution organisations can develop custom workflows and processes that fit exactly how their business works. Not only that, but as your business evolves and changes in the future, so can the software you use to support it. Agility is a key benefit of low code systems and coupled with the ability for internal resources to make changes rather than having to go back to the software supplier for every change, makes low-code solutions worth serious consideration for a wide range of organisations.
See what you are building as you build it
Because most low-code platforms use built-in components, you can see what your page, form or system looks like as you build it. This makes it easier to spot mistakes or make changes as you build rather than having to wait for each stage of coding to be completed.
Go live faster
Coding from scratch takes time – you have to design, build, debug, and test before you go live. But with pre-built components that have already been coded and tested, you can build a solution, form, automation or process in hours not days or weeks.
Scale as you need to
Most low-code platforms are built for integration and compatibility, allowing you to add new functions or modules as required. This means you don’t have to invest in things you don’t need before you need them, and you don’t have to rebuild from scratch if you need to add new features.
Low-code platforms are designed to work on multiple platforms and devices, so you don’t have to build several versions of the same thing. Your teams can build the applications they need, and they’ll be ready to go live on all platforms as soon as you are.
Minimal training required
Low-code systems are built to be intuitive and easy to use, meaning you don’t have to invest in lengthy training courses or hire new staff with specialist technical skills. New employees will be able to get to grips with your system quickly, without learning a new coding language – or any coding at all.
You can give your employees different user access levels depending on whether you want them to view-only, edit or manage elements of your system. Most low-code platforms have backup functionality, so previous versions can be restored if any changes are made in error.
Getting started with your low-code systems
The first step is understanding what problems low-code systems can solve. System consolidation is a large part of what we see as a requirement in the market. An integrated low-code platform is able to stop back-office teams and customer-service teams having to access anywhere between 5-15 systems daily, and reduce this down to three or four. For larger organisations there is never going to be one system that will run all functionalities in your business, but streamlining those systems that are in use and necessary is essential to the efficient running of an organisation. This can be achieved by heavily integrating with low-code platforms that have open API’s.
Another problem we see as a requirement of the market, is IT teams becoming frustrated in their communications and speed of development with large software suppliers. Low-Code digital platforms allow you to be the masters of your own destiny, by providing technology teams with configuration tools and training following a low-code implementation. This enables staff to quickly implement changes and new processes into their digital platform rapidly, and without the need to contact the technology supplier.
On top of this new-found freedom with low-code digital platforms, teams have the freedom to bring in new systems knowing that integrations are possible with their supplier. They are empowered to build new processes on their own and join a community of users who are always sharing information on how to get the most out of the system.
There are so many low-code software solutions available, it can be confusing knowing where to begin.
At Meritec, we specialise in low-code platforms that can be easily integrated with all your existing systems. These have been developed with key operational features included as standard, the ability to customise to your organisation's needs, and the capacity to add additional process modules as required.
Our low code platform is easy-to-use and completely customisable. We offer a range of software solutions built on the platform, that can be quickly deployed as and when you need them. These include customer portals, room and resource booking, waste solutions, information governance, digital learning and our CXM 360, which gives employees and customers a seamless, joined-up experience.
With a Meritec low-code platform, you get all the benefits we’ve outlined above, as well as the following:
Save time and money
enabling customers to self-serve reduces the cost per interaction, and by connecting all your departments and processes, you reduce operational costs.
Single view of your customer
all interactions, including phone calls, emails, web forms, social media, face-to-face, text messages, and mediated access are available at a glance.
make more informed management decisions with accurate, real-time customer data.
Future-proof your organisation
our low code platform was built by our in-house team and has been designed to be agile and scalable as your business evolves.
automation speeds up processes and reduces the risk of missed steps and human error.
Accessible on any device
create a more convenient service for customers and enable remote and hybrid working for your teams.
Secure and GDPR Compliant
Meritec's solutions are delivered from state-of-the-art Tier3+ certified UK data centres.
Training and support
once your system has been created, we’ll provide a comprehensive demonstration of how to use it and ongoing technical support.
All our digital transformations start with us taking time to understand your organisations needs, wants and desires for the future so that we can provide solutions that exactly meet the needs of your organisation.
If you’d like to find out for yourself why lots of organisations are already choosing Meritec for their low-code digital solutions, get in touch.