Education

Meritec has a very strong track record of working with schools and further education institutions.

Education and training
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Education

Awareness Training for Education

Meritec has extensive experience of working in partnership with schools and FE institutions to deliver high-quality digital learning experiences and awareness training across a variety of subjects including mental health and fraud awareness.

Education focus

Carefully considered content

Meritec’s digital learning / awareness solutions have been developed working closely with teachers and key stakeholders in education, overseen by a team who previously sat within a large local authority who had control over Education. Our approach when developing any new content is to work with leading subject matter experts to ensure that our content and messaging are not only relevant and upto date, but also engaging and informative. Where a broader subject matter has been adapted for the Education market, we often create "spotlight chapters" which hone in on key messages and take-aways that bare specific to the Education sector.

Mental Wellbeing

Our 20-minute ‘Focus On…Mental Wellbeing’ course enables staff to recognise that it’s ok to share their vulnerabilities, understand how they can improve their own mental fitness, and sustain their stamina, resilience and energy during challenging circumstances and over long periods.

Fraud Awareness

Our ‘Focus On…Fraud Awareness’ solution provides employees with a broad understanding of how fraud, in all its guises, can negatively impact an organisation’s operational performance, finances and reputation. In 45 minutes, employees will learn the risks of fraud, how to spot a fraudster, how to mitigate fraud and what to do if they suspect fraud.

Cyber Wellbeing

Our ‘Focus On… Cyber Wellbeing’ e-awareness product gives employees a broad understanding of the threats of cyber attacks and how they apply to the organisation, why they are important to protect against, and the steps required to ensure all staff follow protocol to best protect the business.

Our customers

Case Studies

Our latest insights

27/01/2022

The user interface and why it can make or break CRM integration

Meritec's Customer Experience Management software (CXM360) is a modern CRM for the digital age that allows Councils and Social Housing Associations to vastly improve the customer experience. Allowing data, contacts and requests for service to feed into the platform via multiple digital and non-digital channels whilst integrating with any number of back-office systems to allow advisors instant access to the data they need, when they need it without having to access multiple systems.

20/01/2022

What is the impact of poor customer service on brand reputation?

In this article Meritec look at the potential impacts that poor or sub-standard customer service can have on a brands reputation and the moral of it's employees.

11/01/2022

7 areas where digital transformation has the biggest impact

Most, if not all organisations are realising that customer experience is a key differentiator and that by adopting digital transformation strategies that put the customer at the heart of everything the organisation does, results in higher satisfaction rates for both customers and employees.

Learn more about our Digital Learning courses

Get in touch to see our digital learning courses in action and find out why Meritec are the trusted partner for educational organisations across the UK.