Raising awareness of key issues
Our e-awareness courses are designed to support organisational and personal wellbeing. The content has been adapted to suit local councils, public sector organisations, schools, sports clubs and businesses of all sizes, with additional ‘spotlight’ modules available.
Our ‘Focus on Fraud Awareness’ solution provides employees with a broad understanding of how fraud, in all its guises, can negatively impact an organisation’s operational performance, finances and reputation. In 45 minutes, employees will learn the risks of fraud, how to spot a fraudster, how to mitigate fraud and what to do if they suspect fraud.
Sector-specific versions of our Fraud Awareness product are available for local councils, schools and colleges, private sector organisations and managers.
Alongside our overarching Fraud Awareness course, we offer ‘spotlight’ courses that provide more detail on specific subjects such as cybercrime or procurement fraud.
Working in partnership
Our Fraud Awareness for schools course was developed in collaboration with Lincolnshire County Council and has since been rolled out to all schools and FE colleges across Lincolnshire.
Greater awareness of fraud reduces the losses caused by fraudulent activity, saving organisations significant amounts of money and minimising damage to the organisation’s reputation.
Our 20-minute ‘Focus on Mental Wellbeing’ course enables staff to recognise that it’s ok to share their vulnerabilities, understand how they can improve their own mental fitness, and sustain their stamina, resilience and energy during challenging circumstances and over long periods.
Sector-specific versions of our Mental Wellbeing product are available for local councils, schools, private sector organisations and grassroots sports clubs.
Alongside our overarching Mental Wellbeing course, we offer ‘spotlight’ courses that provide more detail on specific subjects such as suicide prevention, stress management and anxiety.
Developed with subject matter experts
Our Mental Wellbeing course was developed in conjunction with David Beeney, founder of Breaking the Silence Ltd. David has endorsed the course and confirmed the added value it provides to his own portfolio of workshops and online presentations.
Focus on… Mental Wellbeing helps create a kinder and more supportive culture, reductions in sickness levels and opportunities for improvements to business productivity and service delivery.
Our ‘Focus on Cybercrime Awareness' digital learning product gives employees a broad understanding of the threats of cyber attacks and how they apply to the organisation, why they are important to protect against, and the steps required to ensure all staff follow protocol to best protect the business.
Sector-specific versions of our cybercrime awareness product are available for local authorities, schools, colleges and SMEs.
Raising awareness of cyber security within the organisation reduces the risk of data breaches which can be extremely costly and damaging to an organisation’s reputation.
Our ‘Focus on Risk Management’ e-awareness product gives employees a broad understanding of identifying and managing potential risks, enabling organisations to reconcile risk and rewards, take informed decisions about exploiting opportunities and have an increased confidence in achieving their priorities.
Sector-specific versions of our risk management product are available for local authorities and SMEs.
The key purpose of this course is to give examples of how, with your help, your organisation and staff can manage risks effectively. On completion of the course, you should be better able to recognise potential risks in your workplace and deliver your responsibilities in managing such risks.
Equality & Diversity
Our ‘Focus on Equality & Diversity’ course provides all employees of an organisation with a broad and consistent understanding of Equality & Diversity and the benefits of a more inclusive working environment. It is specifically designed to raise the awareness of existing employees and to add value to the induction process for new employees.
Sector-specific versions of our Equality & Diversity course are available with customised content to meet the needs of individual organisations.
An improved understanding of Equality and Diversity can enable improvements in the satisfaction and motivation of all employees. These outcomes can provide organisations with the opportunity to improve their customer service and productivity; attract and retain quality staff; and avoid the legal and reputational costs of any employment issues.
Our Focus On GDPR e-awareness product gives employees a broad understanding of General Data Protection Regulations (GDPR) and how they apply to the organisation, why they are important, and the steps required to ensure data is properly protected.
Sector-specific versions of our GDPR product are available for local authorities, schools, colleges and SMEs.
Raising awareness of GDPR within the organisation reduces the risk of data breaches which can be extremely costly and damaging to an organisation’s reputation.
Our digital learning solutions have been designed with simplicity in mind, making it easy to upskill your teams.
Choose your heading colours, add logos to certificates and upload user emails.
Host on our secure learning platform, plug into your existing LMS, or become a reseller.
Manage users by department, assign courses and send emails on assignment and course completion.
Tracking and reporting
Track course completion, generate reports by department and collect course feedback.
Courses can be completed on any device, enabling employees to learn while working remotely or in the office.
This is our first year of offering the ‘Focus on mental wellbeing for students’ course to our students as part of our expanded induction provision. The course has been well received by students and feedback has included that the course offers useful tips and information and that it is a good resource that can be re-visited in the future. The course is accessible and easy to follow without being too heavy or intensive. It gives a good overview for students in terms of their own mental wellbeing and that of their peers. We are very happy with this course.
Student Support Manager
The Liverpool Institute for Performing Arts (LIPA)
Meritec have been great to work with, they really listened to what we needed and worked closely with us to design a package which was informative and relevant for colleagues. We’ve had some great feedback from across the business about the digital learning and I wouldn’t hesitate with working with Meritec again.
Head of HR
We have rolled out Meritec’s Mental Health course right across all staff at the business. We have found the course to be very informative, insightful and will help us breakthrough to those we need to. Thank you for all your help! We would happily recommend Meritec & the Mental Health course to other businesses.
Every £1 lost to fraud cannot be spent on front line services – more that can be done to fight fraud locally will help councils to respond in times of reduced funding. Focus on Fraud Awareness provides managers and staff with essential information on fraud risks and makes it clear that we all have a responsibility to help prevent and detect fraud, bribery, and corruption. The Digital Learning training course will be a key part of how the Lincolnshire authorities fight fraud.
Head of Internal Audit & Risk Management
Lincolnshire County Council
In order to tackle fraud, we believe that fraud awareness training for employees is a vital part of the process. So much so, that we’ve made it mandatory for all staff. They need to know: What fraud is, What to look for and How and where to report suspicions.
Meritec's Focus on Fraud Awareness has enabled us to provide a simple and engaging e-learning session, covering the points above, to employees across the council in a straightforward and efficient way. Building on the effectiveness of the training and the positive feedback received from staff, we have recommended the product to partners within the Staffordshire Counter Fraud Partnership, a number of whom have now also invested in the package."
Corporate Fraud Manager
Stoke-on-Trent City Council
The sad fact of modern life is that fraud represents almost 50% of all crimes committed in the UK and the figures are on the increase. Delivering this important awareness message to in excess of 5000 employees is a challenge which is why Harrow have chosen to work with Meritec due to their solid reputation in Local Authorities at providing bespoke e-training packages. The process was relatively straight forward; we reviewed the original package offered by Meritec and were quickly and easily able to personalise and adapt the content to align with our Corporate Anti-Fraud & Corruption Strategy. The package is fully SCORM-compliant and we were able to load it directly to our learning management system so it remains consistent with our corporate L&D strategy. We are confident, it will provide real value to the organisation and will further supplement the on-going fraud awareness programme which is very much part of our annual programme of fraud risk work
Corporate Anti-Fraud Team Leader
At Rochdale Borough Council we have a zero tolerance approach to fraud and as such we employ a range of preventive and detective measures to minimise our fraud risk. It’s of great importance that we are able to make our large workforce aware of the typical fraud risks and importantly what they can do if they suspect fraud is taking place or if a fraud referral is reported to them. It’s also important that we can do this easily and in a timely manner and that evidence of who has and hasn’t completed fraud awareness training is recorded – this is where Meritec’s Focus on Fraud Awareness product comes in.
Focus on Fraud Awareness is a digital learning course that only takes about 30 minutes to complete. It is written in plain English which means that the main messages are easy to understand and that it is suitable for mass deployment. Meritec as a company were efficient, effective and easy to deal with and I’d have no hesitation in recommending them and their Focus on Fraud Awareness product to others.
Rochdale Borough Council
We believe that raising fraud awareness for all of our staff is vital in helping us to minimise tenancy fraud and manage the risks of other internal and external fraud.
Meritec's Focus on Fraud Awareness product is an excellent facility that is delivering high value information to our staff in an easy-to-access and easy-to-digest format. We are confident that this increased awareness will enable us to minimise financial losses from fraud and help us to ensure that our homes are only available to those in genuine need.
Head of Neighbourhoods
We introduced Focus on Fraud to raise awareness and to help employees recognise the signs of potential fraud. The learning is designed to help them understand the steps needed to ensure any potential fraud is managed, investigated, and dealt with appropriately.
By working with Meritec we were able to tailor the eLearning to suit our needs, reflect sector fraud risks, and link the content to our internal policies and procedures.
Case studies give the learning relevance, helping staff to apply the learning to their day-to-day activities thereby reducing the risk of fraud and ensuring public resources are protected.
Principal Group Auditor
Birmingham City Council
"We have worked closely with Meritec to personalise the Focus on Mental Wellbeing course, which we are completing internally with staff, board & council, with the aim of rolling this out within the wider football community over the next few months. Meritec have been great to work with, professional and quick with their service. The 30-minute awareness course is interactive, personable and provides a general awareness of the importance of looking after your mental health, spotting signs in others & the support networks available. Being able to add Staffordshire specific personalisation (images, branding, wording) makes the course more tailored to our team and customers which we really liked!"
Our latest insights
Fraud is currently the most common crime in England and Wales, accounting for almost 40% of all crimes reported. It’s estimated that the UK loses around £190 billion to fraud each year, and £1.8 billion of this figure can be attributed to housing tenancy fraud alone.
Although fraud and cybercrime are often lumped together in terms of risk management, they are distinctly different. Not all fraud is committed online, and not all online crimes involve fraud.
When you have a good organisational culture, you create an environment where employees feel invested in the company’s success and want to protect it. Because they want to protect it, they are more likely to identify and report threats.
See it in action
Learn more about how our digital learning platform can be customised to suit the needs of your organisation.