Mental Wellbeing

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Meritec look at how mental health of employees has been affected by the lockdowns of 2020 & 2021. The lockdowns of 2020 and 2021 affected almost everyone in the UK, and the impacts of those lockdowns are still being seen today.

Most organisations recognise the benefits of having good systems in place for serving customers. A better customer experience means happier customers and fewer complaints. However, one of the often-overlooked benefits of having good systems is their impact on staff morale.

Having a well-trained team makes sense in any organisation. If your employees receive quality training, they’ll not only have the knowledge to carry out their role, but they will feel more confident too. However, training and development shouldn’t be limited to role-specific learning, nor should it all be centred around new starters.

Providing your employees with accessible e-learning courses is an investment in your organisation and culture. Arm your teams with the knowledge and confidence to protect themselves, their colleagues and your business or organisation.

Mental wellbeing was already a topic steadily climbing up organisation’s agendas long before the crazy circumstances of the last 2 years. However, a global pandemic, multiple national lockdowns, furlough schemes and the shift to remote working, has only accelerated the importance of addressing mental wellbeing within organisations.

The environments and routines within which we function, operate, work, and enjoy downtime become our safe haven of familiarity. We build up a comfort and an ease with our surroundings and schedules and shape them to bring the best out of us as individuals (and those around us). But what happens when all that suddenly changes?