Case Studies

Meritec has been making an impact across a wide range of different organisations for a number of years. Below is a selection of clients who have realised significant benefits from working closely with Meritec and embedding our solutions with the organisation.

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Case Study: Staffordshire Football Association: Mental Wellbeing Awareness e-learning

Digital Learning

Staffordshire FA is one of many county football associations who are looking to support the Mental Health and Wellbeing of their teams and their communities. Focus on Mental Wellbeing is an efficient and cost effective approach that will help to deliver the awareness and support of Mental Wellbeing to all.

Case Study: Rossendale Borough Council: Housing Benefit Subsidy Training

Revenues and Benefits Support

Rossendale Borough Council along with other Local Authorities across the UK are responsible for the administration and payment of Housing Benefit to local residents. Subsidy is the term given to the funding of the Housing Benefit scheme by the Department for Work and Pensions, in which the Local Authority pays out as the total relevant benefit lawfully paid during the year.

Case Study: The Liverpool Institute for Performing Arts

Digital Learning

An introduction into a case study featuring The Liverpool Institute of Performing Arts (LIPA) and the development of Focus on Mental Wellbeing for Students.

Case Study: Newark & Sherwood District Council: Low Code Digital Platform Implementation


This case study provides insight into the replacement of Newark & Sherwood District Council's out-dated systems and the delivery of a new CRM by Meritec Limited.

Case Study: Derbyshire Dales District Council: Digital Transformation Project


Derbyshire Dales District Council had a wide range of systems, however there was very little in terms of process automation, workflow and systems integration. Meritec’s team worked tirelessly with the dedicated officers at the Council to deliver a truly transformational Digital Platform solution.

Case Study: Livin Housing: Customer Experience Management & Low-Code Platform Implementation


Livin housing was experiencing gaps in their digital toolkit and Meritec worked with the team at Livin Housing to deliver on their Minimum Viable Product (MVP) which included the CXM360 module which integrates to a number of back-office systems.

Case Study: Newark & Sherwood District Council: Digital Transformation of a Waste Service

Digital Transformation

The Meritec team worked closely with the Waste Services team at Newark and Sherwood Council to produce a combination of features on the ESB low code digital platform.

Case Study: Newark & Sherwood District Council – Streamlining the delivery of Information Governance

Digital Transformation

A range of requests come into the Council on a daily basis and due to regulatory requirements, the Council must respond to the requests within defined timescales. The Information Governance Team at Newark and Sherwood District Council worked closely with the Meritec team to build an automation module to reduce the administration burden on the team.

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