About Us

Since our inception in 1996, the Meritec team have worked with approximately 400 public sector clients across the UK, delivering the highest quality services and establishing a reputation for excellence.

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Solution-focused

Our expert team is dedicated to enabling the digital transformation of our clients, reducing their operating costs, improving their productivity, enhancing their customer experience and boosting employee engagement.

Quality Solutions

Renowned for excellence

Our focus has always been on creating solutions that resolve a problem or maximise an opportunity for our clients. As a result, we’ve built a strong reputation for reliability and quality.

Why choose Meritec?

We focus on building long-term partnerships and providing solutions that meet specific needs.

Our Story

Based in Yorkshire, we’ve been serving public sector organisations since our inception in 1996.

Meet the Team

Over the years, we’ve built a strong team of talented, innovative and customer-focused individuals.

Our Values

Our core values underpin everything we do and ensure that we consistently deliver on our promises.

Accreditations

Meritec is ISO 27001 and Cyber Essentials certified and GDPR compliant. We have been offering our services on the G-Cloud framework since G-Cloud 4.

Our Clients

Our clients are predominantly public sector organisations, local authorities and housing associations, but our solutions benefit private businesses too. We work closely with every client to understand their requirements and the way they work so that we can provide the right solutions both now and in the future.

Our Customers

Our latest insights

21/01/2022

Is there a definite channel shift happening within Local Authorities and Social Housing?

Here we look at whether there is a definite channel shift happening within Local Authorities and Social Housing Organisations. We consider the benefits that channel shifting can afford to different types of orgnasiations with a growing number of customers, citizens, residents and tenants wanting to interact with organisations digitally.

20/01/2022

What is the impact of poor customer service on brand reputation?

In this article Meritec look at the potential impacts that poor or sub-standard customer service can have on a brands reputation and the moral of it’s employees.

11/01/2022

7 areas where digital transformation has the biggest impact

Most, if not all organisations are realising that customer experience is a key differentiator and that by adopting digital transformation strategies that put the customer at the heart of everything the organisation does, results in higher satisfaction rates for both customers and employees.

Get to know us better

Get in touch if you’d like to find out more about why Meritec is trusted by public sector organisations across the UK.