Solutions

Meritec offers a range of solutions to help you manage information and knowledge in the most effective way.

Our solutions are specifically aimed at organisations whose operational costs and competitive advantages are impacted by their ability to efficiently and effectively access, process, and manage their information assets or who are required by legislation to implement a formal electronic records management system.

Typically you need to:

1. Ensure that information is made widely available and easily accessible to authorised users (throughout the “virtual enterprise”).
2. Remove the inefficiencies inherent in paper based, manually maintained processes.
3. Access and utilise information from legacy systems without “upgrade” or replacing these systems or migrating data.
4. Implement formal electronic records management in response to business or legislative pressure.

Meritec’s knowledge, content, document and records management solutions provide:

1. A range of solutions available on diverse platforms.
2. Authority wide Solutions to “Point-of-Pain” application areas, such as Knowledge Management and Content Management.
3. The ability to capture, store, manage (process) and present information when and where it is needed in a format that is usable (regardless of its source).
4. A scalable, enterprise capable corporate information and knowledge repository providing high availability and resilience.
5. Support for a range of document/object types – document, voice, image etc.
6. Formal electronic records management on the items stored in the repository.
7. Seamless integration with standard browsers with an exclusively web browser interface.
8. An aggressively priced document and records management offering a modular approach unrestricted by any one vendors product set with a full range of consultancy & integration services.

We believe our differentiators include:

1. Organisation wide capability and scalability.
2. Seamless integration with collaboration tools.
3. Web browser based rather then client/server based.
4. Rapid roll out and deployment.
5. Highly competitive pricing.
6. Our commitment to providing highly responsive support services to ensure that the solution continues to deliver the benefits for which it was obtained.

Our solutions deliver the following business benefits:

1. Reduced Costs
1. Web deployment model dramatically reduces client deployment costs and timescales by up to 30%.
2. Web browser interface reduces user training costs and timescales and speeds deployment – making the business benefits available earlier.
3. Centralised (plus distributed cache) approach minimises system management costs.
2. Reduced Risk
1. Security – documents (all types of objects in the repository) secure, auditable, controlled and backed up.
3. Improved Productivity
1. Saving wasted time on searching for documents (up to 40% of a knowledge workers time according to Gartner) and improving processes.
2. Increased internal synergy and innovation through real knowledge sharing.
3. Easy to create, publish, share and reuse documents.
4. Avoids re-inventing the wheel.
4. Improved Competitiveness
1. Enhanced Customer Service through seamless processes and the inclusion of all staff, partners and even the clients themselves in the process.
2. Manages the unstructured / semi-structured information that critical to an organisation’s effectiveness.
5. Compliance
1. Meets key conformance standards.
2. Specifically supports conformance to the Freedom of Information act.

Key users include:

1. Barnsley MBC.
Hertfordshire CC.
3. Bedford BC.