Meritec focuses on the provision of practical and applied consultancy leading to outcomes that deliver real benefits. We have particular strengths in technology-related change management, business process re-engineering, performance management, e-business development, multi-channel service delivery, benefits analysis and training. Our consultants have extensive experience of the public sector, having worked for or with numerous authorities and agencies over many years. Their unique mix of knowledge, skills, experience and attitude ensures they can engage speedily and effectively in new initiatives. Our proven methodologies are based on optimal participation with stakeholders.
We are particularly focused on the pressures for change in Local Government and have extensive experience of providing applied business and management consultancy to a wide range of authorities to help improve their performance. In addition, our customers can be assured of acknowledged expertise in project and programme management, where we use Government preferred methods and techniques, underpinned by ISO9000 series (BS 5750) Quality Accreditation.
We take pride in our experience of joint working with colleagues in the public sector to enhance service delivery. Key benefits to our clients are the continuity of representation, and the sharing and transfer of skills. Meritec has consistently demonstrated its ability to enable Authorities to exploit their current resources to best effect, whilst enabling migration to new situations. Crucially we can embrace all of the people, process and systems change – a combination which is vital to success. Our experience embraces some of the UK’s most innovative technology based change projects as well as a host of shorter-term assignments for both large and small organisations.
The task of providing quality services to satisfy the changing needs of the public sector is indeed a challenging one. Our spectrum of skills, together with our track record and commitment, demonstrate a mix of competencies which is distinctive in this field.